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61: Biggest thieves in dentistry, embezzlers with David Harris

by rocketfire | Nov 22, 2017 | Uncategorized

David Harris is Prosperident’s Chief Executive Officer. Overcoming a troubled adolescence, David Harris has become Dentistry’s Embezzlement Expert. David founded the company that became Prosperident in 1989, and built it into the world’s largest firm specializing in...

60: Billing Insurance, then writing off more than you should with Davey Clay, and Josh Smith

by rocketfire | Nov 22, 2017 | Uncategorized

You produced it… Now collect it! Take a look at your insurance aging report… Today’s guests feature Davy Clay and Josh Smith of Dental ClaimSupport speaking on the importance of insurance billing in your practice. These expert dental billers and...

59: Capturing the Uninsured (Fee For Service) patients with Dr. Chris Phelps

by rocketfire | Nov 22, 2017 | Uncategorized

Dr. Phelps is an entrepreneur and general dentist who owns multiple practices in the Charlotte, NC region. He graduated from the University of North Carolina at Chapel Hill in 1998 with a BS in Biology and in 2003 he graduated Magna Cum Laude from the prestigious Nova...

58: United Concordia and TriCare/Military Dependent Contract discrepancies with Melissa Dunham

by rocketfire | Nov 15, 2017 | Uncategorized

Melissa discovered a mistake within the United Concordia contract and online publication on how the dental plan should be administered to military dependents. This is a must listen! Enjoy! Link to read the DOD contract for Tricare Dental:...

57: Accounts Receivables and Write-Offs with the AR Ninja Andy Cleveland

by rocketfire | Nov 13, 2017 | Uncategorized

​Andy Cleveland “The Dental Accounts Receivable Ninja” has been in the Patient Revenue Cycle space for 20 years and has served a variety of capacities. After earning an advanced degree, he started working with dental practices on the collections floor motivating...

56: Taking a Practice from $500K to $2 Million in 9 months by Kiera Dent

by rocketfire | Nov 2, 2017 | Uncategorized

Kiera is the owner and founder of Dental Placement Pros and Kiera’s Dental Consulting. She is partner in Zen Dental Supplies, consults in 40 client offices nationwide, recruits for over 60 dental offices nationwide, owns dental offices, and has decided that she...

55: A Psychological Approach to Dealing with The Insurance Driven Mentality with Darren Kaberna

by rocketfire | Oct 27, 2017 | Uncategorized

Wow where do we start. Darren is a rockstar and you will love this episode! Darren has spent a great deal of time studying human interaction and human behavior. With his experience, both academically and professionally, Darren has learned unique approaches to how...

54: Dealing with the Stress of Insurance with Jen Butler

by rocketfire | Oct 20, 2017 | Uncategorized

During this episode Jen discusses the stress that comes with insurance management and provides key tips on how to reduce those headaches. Jen is a professional and certified stress coach that has engaged in saving lives of those who are overburdened by the business or...

53: He Spent 3 years in Prison for a minor coding mistake: Dr. Roy Shelburne

by rocketfire | Oct 13, 2017 | Uncategorized

When we say minor, he billed 3 million dollars and was found guilty of overbilling $17,000. To us, that’s a minor coding mistake that can be easily corrected and refunded to the right entities involved. However, he spent 3 years in prison, lost his dental license,...

52: Secrets of a Tax Free Life with Craig Cody, CPA

by rocketfire | Oct 4, 2017 | Uncategorized

Happy FunDay HumpDay! While this is not a dental insurance related episode, you gotta listen to this episode about the other evil industry that takes your money, the tax industry (or government for those of you in Tooele UT). We understand that talking about dental...
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